Best Practices (Delete): Zoom Hosting – Special Circumstances

Special Circumstances

Normal flow of control in a zoom meeting is described in Hosting a Zoom Meeting. But when closing a meeting, things do not always go according to plant. One of these things could happen:

• HOST selects “Leave meeting”   (instead of “End Meeting for All”)
• HOST closes their Zoom window  or 
• HOST’s internet connection drops

If this happens, one of the CO-HOSTS becomes the host.  If there are no CO-HOSTS, then one of the participants becomes the HOST.   Sometimes, that person is asleep, does not realize that they are HOST, or they are not trained, or are simply not paying attention.  If the waiting room is enabled and no one is there to admit new arrivals, the room behaves as if it is locked to the next meeting.

To resolve the issue, one of the four Zoom administrators needs to sign on and resolve the issue.  If this occurs, the best course of action is to call one of our Zoom administrators.  Please be aware of their time zones – you can use WhatsApp to call them without phone charges.  Click here to see details.

Alan P. +44 7770 754466 (UK.  ET+5 hrs)

Claire H.+44 7783 831902 (UK  ET+5 hrs)

Renee +1 714 227 5799 (PT ET-3 hrs)

LJ +1 914 413 9772 (ET)

It is important to notice when the host disappears and ensure that the new HOST realizes their new role. Anytime you see the option to “End Meeting for All” unexpectedly, you should select this option or cancel and make someone else the HOST of the meeting before leaving.

These courtesies are important so that we all can enjoy Foot Steps meetings as scheduled.